Last Updated — January 2026

Privacy Policy — How 999rs Handles Your Personal Data

Your privacy matters to us. This policy explains exactly what personal data 999rs collects from Pakistani players, how it is used, who it may be shared with, and what rights you have over your own information. Please read it carefully.


Encrypted Storage
All data at rest
No Data Selling
Never sold to third parties
Player Rights
Access, correct, delete
Secure Transfers
TLS encryption in transit

Summary: 999rs collects only the data needed to operate your account, process PKR transactions and keep the platform secure. We do not sell your personal information to any third party. This policy applies to all players using the 999rs website and mobile app.

1. Overview

This Privacy Policy describes how 999rs ("the Platform", "we", "us", "our") collects, processes, stores and protects the personal data of individuals ("you", "the Player") who register for and use the 999rs platform — including the website at 999rs.pro and the downloadable 999rs mobile app.

We understand that Pakistani players value their privacy and trust us to handle their information responsibly. That responsibility is something we take seriously. The data practices described in this policy are designed to support a safe, functional and trustworthy platform experience — not to harvest unnecessary information or share it with parties who have no legitimate need for it.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy. Together, these three documents set out the full framework governing how 999rs operates and how player data and welfare are managed.

By registering an account or continuing to use the 999rs platform, you confirm that you have read this Privacy Policy and consent to the data practices described within it.

2. What Personal Data We Collect

The categories of personal data that 999rs collects are listed below. We only collect data that is necessary for a specific, legitimate purpose related to operating the platform and serving our players.

Identity and Contact Information

  • Full legal name
  • Date of birth (for age verification)
  • Mobile number registered with your account
  • Email address where provided
  • City or region within Pakistan

Account and Gaming Data

  • Username and encrypted password
  • Account registration date and history
  • Betting history — sports bets, casino sessions, bingo participation
  • Deposit and withdrawal transaction records in PKR
  • Bonus and promotion usage history
  • VIP tier and reward point balance
  • Communication history with the 999rs support team

Technical and Device Data

  • IP address at the time of login and key account actions
  • Device type, operating system and browser version
  • App version (where using the 999rs mobile app)
  • Session duration and in-platform navigation patterns
  • Crash logs and technical error reports
Identity Contact Gaming History Transactions Device & Technical Location (City)

Verification Documents: If you are asked to complete enhanced identity verification — for example, when processing a large withdrawal — we may request a copy of a government-issued ID. This data is handled under strict access controls and is stored only for as long as the verification obligation requires.

3. How We Collect Your Data

999rs collects personal data through three main channels:

  • Directly from you — when you register an account, fill in profile information, contact support, or complete any verification process on the platform.
  • Automatically — through your use of the platform. When you browse the website, log in, place a bet, play a casino game or use the 999rs app, technical and behavioural data is collected automatically by our systems. This includes IP addresses, session data and device information as described in Section 2.
  • From payment processors — when you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card payment, our payment processing partners share confirmation and transaction reference data with us so we can credit or debit your account accurately.

We do not purchase personal data from data brokers or any third-party marketing lists. All data we hold on you originates from your direct interactions with 999rs or from the technical operation of your account.

4. How We Use Your Personal Data

Every piece of data we collect is used for one or more specific purposes. We do not process personal data in ways that go beyond what is reasonably necessary to achieve those purposes.

  • Account operation: To create and maintain your 999rs account, authenticate your logins, process bets and manage your balance in PKR.
  • Age and identity verification: To confirm that you meet the 18+ requirement and that your account belongs to a real, individual person — not a business entity or automated system.
  • Transaction processing: To accurately record deposits and withdrawals, reconcile your account balance and resolve any payment disputes in a timely manner.
  • Customer support: To identify your account when you contact our support team, access relevant account history and resolve your query effectively.
  • Platform security and fraud prevention: To detect suspicious login activity, identify potentially fraudulent betting patterns, enforce the one-account-per-player rule, and protect all players from account takeover and financial fraud.
  • Responsible Gaming: To monitor for signs of problematic gaming behaviour and to apply any self-imposed limits or exclusions you have activated through your account settings.
  • Platform improvement: To analyse aggregated, anonymised usage patterns and improve the 999rs website, app and game selection based on how Pakistani players actually use the platform.
  • Promotions and bonuses: To apply bonus credits to your account, track wagering progress and ensure that promotions are used in accordance with their terms.
  • Communications: To send you account-related notifications such as deposit confirmations, withdrawal updates, security alerts and support replies. We do not send unsolicited marketing messages without your consent.

5. Payment Data and PKR Transactions

All financial transactions on 999rs are processed in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, local bank transfers, debit and credit cards, and selected mobile wallets. When you use any of these methods to deposit funds or request a withdrawal, the transaction is processed by our payment partners, not directly by 999rs servers.

This means that 999rs does not store your full card number, JazzCash PIN, Easypaisa wallet password or any other sensitive payment credential. What we do retain is the transaction reference number, the amount in PKR, the payment method type used (e.g. JazzCash, bank transfer), and the date and time of the transaction. This record is necessary for account reconciliation, dispute resolution and anti-money-laundering compliance.

Your payment credentials are never stored on 999rs systems. Full card and wallet credentials are handled exclusively by certified payment processors. 999rs only receives the confirmation data needed to credit or debit your account.

6. Sharing and Disclosure of Your Data

999rs does not sell, rent or trade your personal data to any third party for their own commercial purposes. The limited circumstances in which we may share your data with external parties are set out below.

  • Payment processors: We share the minimum necessary transaction data with our payment partners (JazzCash, Easypaisa, Raast and card processing networks) to facilitate deposits and withdrawals.
  • Identity verification services: Where enhanced KYC (Know Your Customer) verification is required, a specialist verification provider may process your submitted identity document. These providers operate under strict data processing agreements with 999rs.
  • Technology and infrastructure providers: Our hosting and platform infrastructure providers may have access to data as part of their service, but only under contractual obligations that prohibit them from using your data for any purpose beyond providing the agreed service to 999rs.
  • Fraud prevention and security: In cases of suspected fraud, money laundering or account manipulation, we may share relevant account data with specialist fraud prevention services or — where legally required — with appropriate authorities.
  • Legal obligations: If 999rs is required by applicable law or a valid legal process to disclose certain player data, we will comply with that obligation. We will notify affected players of such disclosure where we are legally permitted to do so.

No Marketing Data Sales: Your data is never shared with advertising networks, data brokers or third-party marketing companies. Any communications you receive from 999rs relate to your account activity or promotions you have opted into.

7. Cookies and Tracking Technologies

The 999rs website and app use cookies and similar technologies to make the platform work correctly, to remember your preferences and to understand how players navigate the site so we can improve it.

Types of cookies we use:

  • Essential cookies: These are necessary for the platform to function. They maintain your login session, keep your account secure and ensure that your bets and deposits are correctly attributed to your account. You cannot opt out of essential cookies without ceasing to use the platform.
  • Functional cookies: These remember your preferences — such as your preferred language setting, notification preferences and display options — so you do not have to re-set them every time you visit.
  • Analytics cookies: These help us understand which pages and features are most used, how long players spend in different sections, and where technical issues occur. Analytics data is processed in aggregated, anonymised form and does not identify you personally.
  • Security cookies: These assist with fraud detection by flagging unusual patterns such as simultaneous logins from multiple locations or rapid sequential deposit attempts.

You can manage cookie preferences through your browser settings. Disabling functional and analytics cookies will not prevent you from using the platform, but some features may not work as expected. Disabling essential cookies will prevent the platform from functioning correctly.

8. Data Security

999rs implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and the 999rs platform — both via the website and the mobile app.
  • Encrypted storage for sensitive personal data at rest, including password hashes and identity documents.
  • Access controls that restrict internal access to personal data to staff with a legitimate operational need. Access logs are maintained and reviewed.
  • Regular security reviews of platform infrastructure, payment integrations and data handling processes.
  • Account-level security including login monitoring, suspicious activity alerts and the ability to review active sessions from your account dashboard.

While 999rs takes data security seriously, no internet-based platform can guarantee absolute security. You also play a role in keeping your account safe — choose a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you notice any unusual activity on your account.

9. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal obligations.

  • Active account data is retained for the duration of your account's existence on the platform.
  • Transaction records including deposit and withdrawal history in PKR are retained for a minimum of five years to comply with standard financial record-keeping obligations.
  • Identity verification documents are retained for the period required by applicable anti-money-laundering obligations, after which they are securely deleted.
  • Support communications are retained for up to two years from the date of the last interaction, unless the matter relates to an ongoing dispute or investigation.
  • Technical and device logs are retained for up to 12 months in rolling fashion and are then automatically purged.

If you close your account, your data will be marked inactive and access restricted. Core records required for legal compliance will be retained for the minimum legally required period before being securely deleted. Data that is no longer required for any legitimate purpose will be erased.

10. Your Rights Over Your Personal Data

As a player on the 999rs platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the 999rs support team through the Help section of the platform or by emailing [email protected].

Right to Access

Request a copy of the personal data 999rs holds about you and details of how it is being used.

Right to Correct

Request correction of any inaccurate or incomplete personal data held on your account.

Right to Deletion

Request deletion of your personal data where it is no longer needed for the purposes it was collected, subject to legal retention obligations.

Right to Object

Object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

Right to Portability

Request your personal data in a structured, machine-readable format where technically feasible.

Right to Restrict

Request that we restrict processing of your data while a dispute or correction request is being resolved.

Response Time: We aim to respond to all data rights requests within 30 days. Complex requests may take longer, in which case we will notify you of the expected timeline. Identity verification may be required before we process a request, to ensure we are dealing with the account holder and not a third party.

11. Minors and Under-18 Protection

The 999rs platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Age verification is applied during the registration process and may be re-applied at withdrawal or in response to suspicious account activity.

If you are a parent or guardian and believe that a minor in your household has registered on the 999rs platform using false age information, please contact our support team immediately. We will investigate and, where confirmed, close the account and return any funds that do not result from policy-violating activity.

We also recommend that parents and guardians make use of device-level parental controls to restrict access to online betting and casino platforms on shared devices. For tools and guidance on managing your own gaming habits, visit the Responsible Gaming page.

12. Updates to This Privacy Policy

999rs may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page.

For material changes that substantially affect how we process your personal data, we will make reasonable efforts to notify registered players through an in-platform notification or via your registered contact details. Continued use of the platform after a policy update constitutes your acceptance of the revised terms.

We encourage you to review this page periodically so you remain informed about how your data is being managed.

13. Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal data has been handled, please reach out to the 999rs support team. The fastest way to get a response is through the Help section within your account on the platform.

You can also reach us by email at [email protected]. Please include "Privacy Request" in the subject line so your message is directed to the right team. For common questions about accounts, withdrawals and bonuses, check the FAQ page first — it covers most day-to-day queries without needing to contact support directly.

Data requests are handled within 30 days. For urgent security concerns — such as suspected unauthorised access to your account — please mark your message as urgent and our team will prioritise your case.


Six Ways 999rs Protects Your Data

These are not just policy commitments — they are built into how the platform is engineered and operated every day for Pakistani players.

End-to-End Encryption

Every data exchange between your device and 999rs — whether you are logging in, placing a cricket bet or depositing PKR — is protected by TLS encryption. Data stored on our servers is encrypted at rest, so raw data is never exposed even in the event of an infrastructure breach.

Zero Payment Credential Storage

Your JazzCash PIN, Easypaisa wallet password, card number and bank credentials are never stored on 999rs systems. Payment data passes directly through certified payment processors. What 999rs retains is only the transaction reference and PKR amount — nothing that could be used to access your payment accounts.

No Third-Party Data Sales

Your personal information is never sold, rented or traded to advertisers, data brokers or marketing companies. The only external parties who ever receive any data from 999rs are those directly involved in processing your transactions or verifying your identity — and only under strict contractual controls.

Full Player Control

You can access, correct, restrict or request deletion of your personal data at any time by contacting the support team. Data rights requests are handled within 30 days. VIP players at Gold and Platinum tier also have access to a dedicated support line for account and data queries.

Internal Access Controls

Not every 999rs team member can access every piece of player data. Internal access is restricted on a need-to-know basis — support agents see what is needed to resolve your query, fraud analysts see transaction patterns, and no one has unrestricted access to the full player database. All access is logged.

Responsible Gaming Integration

Player data is also used to power responsible gaming features — not just for security. If our systems detect patterns associated with problematic play, protective tools are triggered. Deposit limits, session timers and self-exclusion are all data-driven features that use your account data to help protect you, not just to serve the platform.


Register on 999rs — Cricket, Casino & More in PKR

Join thousands of Pakistani players who trust 999rs for PSL betting, live casino, slots and bingo. Deposit with JazzCash or Easypaisa in under two minutes. Your data stays private — that is our commitment.

18+ only. Please review the Terms and Conditions and Responsible Gaming policy before registering.